Last updated: March 23, 2015
WebPT, Inc. (“us,” “we,” or “our”) operates the GetPT Site (“Site”).
Information Collection and Use
While using the Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. We collect this information for the purpose of providing services on the Site, identifying and communicating with you, responding to your requests/inquiries, and improving our services.
You can access and browse the Site at any time without providing Personal Information that can be traced back to you.
To use some of its services and access certain areas of the Site, you must provide Personal Information that can be traced back to you, such as full name, street address and zip code, telephone number, email address, gender, date of birth, and insurance coverage. We collect this Personal Information that you voluntarily provide through the use of the Physical Therapy Finder (“Physical Therapy Finder”) or when you schedule an appointment using the Physical Therapy Finder. This personally identifiable information that we collect from the Physical Therapy Finder can be traced back to you and will include or be linked or associated with health-related information, such as health conditions or treatments. The combination of this Personal Information with health-related information provided by you during use of the Physical Therapy Finder is called Protected Health Information and is subject to the special rules under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and various amending laws, including the Health Information Technology for Economic and Clinical Health (HITECH) Act. WebPT treats all personally identifiable health information received from you from the Physical Therapy Finder as Protected Health Information. Any information you include or link to anywhere else on this Site other than within the Physical Therapy Finder is not Protected Health Information and is not treated as such by WebPT under HIPAA.
WebPT may disclose Personal Information to third parties in an aggregate, anonymized manner that cannot be traced back to you. WebPT may use aggregated data to improve patient access to healthcare provider services.
Use and Disclosure of Personal Health Information
WebPT’s use and disclosure of your Protected Health Information is governed by HIPAA. When you use the Physical Therapy Finder to schedule an appointment with a selected healthcare provider, all Protected Health Information that you submit is used and disclosed by WebPT as a Business Associate (as defined by HIPAA) according to the terms of the Business Associate Agreement between us and the healthcare provider. This means that WebPT may only use and disclose your Protected Health Information on behalf of, or to provide services to, the healthcare provider for the appointment scheduling services available through the Physical Therapy Finder according to the terms of the Business Associate Agreement. WebPT also may use and disclose your Protected Health Information (1) for its internal management and administration; (2) to carry out its legal responsibilities; and (3) to perform certain data aggregation services for the healthcare provider and other healthcare providers. Before disclosing your Protected Health Information for WebPT’s internal management and administration or to carry out our legal responsibilities, WebPT will obtain satisfactory assurances from the person to whom the Protected Health Information is disclosed that it will be held confidentially and used or further disclosed only as required by law or for the purpose for which it was disclosed to that person.
We collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Additionally, we may use third-party services such as Google Analytics that collect, monitor, and analyze this type of information in order to increase the Site’s functionality. These third-party service providers have their own privacy policies addressing how they use such information.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The help feature on most browsers provides information on how to accept cookies, disable cookies, or turn on notifications for receiving new cookies. If you do not accept cookies, you may not be able to use some features of the Site, and we recommend that you leave them turned on.
Google AdWords remarketing service is provided by Google, Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on—https://tools.google.com/dlpage/gaoptout—for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms webpage: http://www.google.com/intl/en/policies/privacy/
We may employ third-party companies and individuals to facilitate our Site, to provide the Site on our behalf, to perform Site-related services, and/or to assist us in analyzing how our Site is used. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.
The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially-acceptable security procedures and practices appropriate to the nature of the information we store to protect it from unauthorized access, destruction, use, modification, or disclosure.
However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we are unable to guarantee the absolute security of the Personal Information we have collected from you.
Your information, including Personal Information, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Links to Other Sites
Only persons age 18 or older have permission to access our Site. Our Site does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Children under age 13 without verification of parental consent, we will take steps to remove that information from our servers.